mia4dPrivacy Policy

This page describes what we collect when you use mia4d and how we keep that data protected. We at mia4d take your privacy seriously and handle your information according to applicable data protection laws. Our policy covers the personal data we collect during account registration, deposits, withdrawals, and gameplay; how we use that data; and the rights you have over it.

We collect only the information we need to verify your identity, process your payments, and comply with financial regulations in your jurisdiction. We do not sell your data to advertisers or third-party marketers. We do share certain information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and financial institutions to complete your transactions.

Our services are available only where local law permits. We comply with data protection regulations in the regions where we operate, including areas such as Jakarta, Surabaya, Bandung, and Medan. If you have questions about how we handle your data, contact our support team or use the contact details at the end of this policy.

What data we collect on mia4d

We collect different types of data at different stages of your relationship with mia4d.

Registration data: We ask for your legal name, date of birth, email address, phone number, and national ID (KTP, passport, or equivalent). This information is required to verify your identity and comply with Indonesian financial regulations.
Payment data: When you deposit or withdraw, we collect the payment method you use and the transaction details. We do not store your bank password, e-wallet PIN, or credit card number — those are handled securely by your bank or e-wallet provider.
Account activity data: We log all wagers, game outcomes, deposits, withdrawals, and login times. This helps us prevent fraud and resolve disputes fairly.
Device and connection data: We record your device type (Android, iOS, web), IP address, browser type, and connection speed. This helps us troubleshoot technical issues and detect suspicious activity.
Cookies and tracking: We use cookies to remember your login session and preferences. Cookies are small text files stored on your device; you can disable them in your browser settings, but some mia4d features may not work without them.

How we use your data on mia4d

We use your data for the following purposes:

Identity verification: We verify your information against official records to confirm you are who you claim to be and that you are at least 18 years old.
Payment processing: We share your name and account details with payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank providers) to complete deposits and withdrawals. Each provider has its own privacy policy.
Regulatory compliance: We are required by Indonesian law to maintain records of your identity, deposits, and withdrawals for anti-money-laundering (AML) and know-your-customer (KYC) purposes. We may share this information with financial authorities if requested.
Fraud prevention: We analyze your activity to detect unauthorized access, duplicate accounts, and suspicious betting patterns. We may block accounts or transactions if we suspect fraud.
Customer support: We use your data to respond to your inquiries, resolve disputes, and improve our service.
Marketing (opt-in only): If you consent, we may send you promotional emails or in-app messages about new features or tournaments (Liga 1, Piala AFF, Champions League). You can unsubscribe from marketing emails at any time.

Note: We do not use your data to manipulate odds or game outcomes. All football markets, live-dealer games, and slots are operated fairly and independently of your personal data.

How we share your data on mia4d

We share your data with third parties only when necessary to provide our service or comply with law:

Payment processors: We share your name, account number, and transaction details with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment to process your deposits and withdrawals.
Financial institutions: We may share transaction records with your bank if required for compliance purposes (e.g., large transaction reporting).
Law enforcement: We may disclose your information to authorities if required by law or court order.
Service providers: We use vendors for cloud hosting, email delivery, and fraud detection. These vendors have strict confidentiality agreements and use your data only to provide their services to us.

We do not sell, rent, or trade your personal information to advertisers or data brokers. We do not share your betting history or financial data with third-party marketing companies.

We at mia4d keep your personal information separate from your gaming activity. Your account data is protected by encryption and secure server infrastructure. We review our security practices regularly to prevent unauthorized access.

mia4d privacy team

How long we keep your data on mia4d

We retain your personal information as long as your account is active and for a period of time after closure to comply with financial regulations. Account details, transaction records, and identity documents are kept for at least seven years (or longer if required by law) to support anti-money-laundering investigations and dispute resolution.

If you request account deletion, we anonymize your personal data but keep transaction records for compliance purposes. You cannot withdraw funds after account closure, so ensure you withdraw your balance before requesting deletion.

Your rights regarding your data on mia4d

We recognize the following rights you have over your data:

Right to access: You may request a copy of your personal data. We will provide it in a readable format within 30 days.
Right to correct: If your data is inaccurate, you may ask us to update it. You can also change your email, phone, and address in your account settings on mia4d.
Right to delete: You may request deletion of your account and data, subject to legal retention requirements. Your transaction history will be anonymized but kept for compliance.
Right to object: You may opt out of marketing emails and promotional messages at any time.

To exercise any of these rights, contact our privacy team using the contact details below. We will respond within 30 days.

How we protect your data on mia4d

We use industry-standard security measures to protect your data:

All data in transit (login, payments) is encrypted using SSL/TLS protocols.
All data at rest (stored on our servers) is encrypted using AES-256 encryption.
Our servers are protected by firewalls and intrusion-detection systems.
We perform regular security audits and penetration tests.
Our staff who access your data sign confidentiality agreements.

Despite our efforts, no security system is impenetrable. If you suspect unauthorized access to your account, contact our support team immediately.

Cookies and tracking on mia4d

We use cookies to:

Keep you logged in to your mia4d account.
Remember your language and display preferences.
Analyze how users interact with our platform (e.g., which markets or games are most popular).
Prevent fraud by detecting unusual login patterns.

You can disable cookies in your browser settings, but you will need to log in manually each time you visit mia4d. We do not use third-party tracking pixels or analytics from external companies — only first-party cookies that we control.

International data transfers on mia4d

Our servers may be located outside your jurisdiction. By using mia4d, you consent to your data being transferred to and processed in other countries, subject to applicable data protection laws. We ensure that data transfers comply with privacy standards required in your region.

Contact us about your data on mia4d

If you have questions about our privacy practices, wish to exercise your rights, or want to report a data breach, contact our privacy team:

Email: [email protected]
Support menu: Use the help button in the mia4d app or website
Response time: We aim to respond within 30 days of your request.

This privacy policy is effective as of the date posted on mia4d. We may update it at any time. Material changes will be communicated to you via email or in-app notification. Continued use of mia4d after an update means you accept the new policy.

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